REFUND & RETURNS POLICY

Our fulfillment process begins immediately after an order is received, so we are
unable to accommodate cancellation requests.  All confirmed orders will be subject
to our standard return policy.

In the event that an item becomes unavailable, zaz Naturals reserves the right to
cancel your order or items within your order at any time. We will provide a full refund,
back to your original form of payment. You will be notified via email of any orders or
items we cannot fulfill and have refunded.

If you believe you have received a damaged or defective item, or there has been a
fulfillment error, please reach out on our contact form and our Customer Care team
will be happy to assist.
To be eligible for a return, your order must be unused and in original packaging. No
returns or refunds will be processed if your order have visibly been used.
Unfortunately we do not offer refunds if you simply did not like the product. 
Once we receive your item, we will inspect it and notify you that we have received
your returned item. We will immediately notify you on the status of your refund after
inspecting the item. If your return is approved, we will initiate a refund to your credit
card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card
issuer's policies

Please allow up to 10-14 business days once your return has arrived back to us to
inspect and authenticate the items(s) and process your refund.  Refunds will be
issued to the original payment method, excluding original shipping charges.